Returns and Replacements

Returning your PawTrax

We fully understand that not every cat or dog will like a new tracker, and that it may not be right for you or your pet.


You have 14 days from receiving the tracker to assess if it is right for you and your pet. If during that time you feel its not right then let us know that you wish to return it for a full refund.


If you do not return it within 14 days you will not be able to return it for a refund.


We will replace or repair any faulty tracker for a period of 12 months - see full T&C's